Shipping/Refund

Eligibility for RefundRefunds may be issued under the following circumstances:

Duplicate payment made in errorOverpayment of service

Service failure directly caused by our company

Refundable security deposits

Customs clearance deposits that are officially classified as refundable and confirmed in writing at the time of payment

Approved refundable clearance charges upon successful arrival and release of the package

All refund requests are subject to verification and approval in accordance with applicable shipping and customs regulations.